Email: [email protected]
Our exchange and refund policy is based on the establishment of a consumer protection code.
When making a purchase, you agree to these procedures.
Return period or product change: 7 calendar days from the date of receipt. This term is guaranteed by the Consumer Defense Code ( art. 49 ) for purchases made outside the facilities, ie the Internet, by telephone, catalog, etc.
You must contact the store by email or phone before sending the product back. Products returned without prior notice will be returned to the customer and the exchange will not be taken into account.
The product can be returned, even if there is defect shows, but it must be in perfect condition, with no signs of wear.
The product must be returned in its original packaging, including the protection of the materials, accompanied by the respective invoice and all possible accessories and manual, if any.